We strive to provide you the best online shopping experience by guiding you through the entire shopping and ordering process.
Unless stated as a “pre-order”, all items under FREE shipping will go out within 3-5 business days of your purchase. If you need your item delivered to you within 2 business days or less from purchase, we highly recommend choosing the EXPRESS shipping option.
CHRISTMAS 2022 RETURN WINDOW HAS CLOSED AS OF 7:00 PM 1/6/2023.
Merchandise may be returned within 10 days from the date of the order fulfillment. If you chose "Store Pick-Up" for your pickup method, your return period will begin when your item is FULFILLED. When your item is received by our shipping department, it will be processed for a store credit. All merchandise must be returned in NEW CONDITION (unwashed, unaltered with the original tag attached.) Any return that is received with ANY visible wear/damage such as makeup stains, deodorant stains, pet hair, or smoke odor/stains will be refused and returned to you and is subject to a shipping charge to the customer.
- Please note: All items in Sale/Clearance, Flash Sales, and any sales/discount items are non-returnable, non-refundable and FINAL SALE! These items CANNOT be returned for a store credit or be exchanged!
- Accessories, Cosmetics, Jewelry, Belts, Sunglasses, Bathing Suits, Silicon Bras, Bags, Bralettes, Bodysuits, and Gift Certificates are Final Sale and Cannot be returned or exchanged.
- Shoes must be returned in their original packaging. The item cannot have any evidence of wear or damages. If there is sign of wear or damage, the item will then be returned to the customer and the customer is subject to a return shipping fee.
We are unable to guarantee the item/size you need will be available once your return is received. Therefore, we suggest placing an order for the item/size you would like and sending the previous item back for store credit.
If you received defective merchandise, please contact our customer service department within TWO business days so we can correct the issue. Emails can be directed to firstname.lastname@example.org
1. Refer to the complete Return Policy above to ensure that your return meets all criteria.
2. Please print out a copy of your fulfillment notice that was emailed to you and add to your bag.
3. Please return your item(s) via the shipping carrier of your choice. Return shipping is solely the customer's responsibility unless otherwise stated. We recommend using a carrier that provides tracking information for your record. We are not responsible for any lost or damaged merchandise while in transit.
4. Once your package is received, please allow our Returns Department up to five business days for processing. When your return is processed you will receive an email notification with the status of your return.
Un-deliverable orders due to error on your part will require re-shipment and will be charged to you.
LOST/STOLEN ITEMS DURING TRANSPORTATION
BLESS IS NOT RESPONSIBLE FOR ANY PACKAGE ONCE IT LEAVES OUR BUILDING. USPS/UPS/FEDEX ARE RESPONSIBLE FOR YOUR ITEM ONCE IT IS IN THEIR HANDS. BLESS PROVIDES INSURANCE (OF NO COST TO CUSTOMER) ON PACKAGES OF $75 OR MORE, WITH THE CARRIER OF CHOICE. IF YOUR ORDER IS LESS THAN $75, WE RECOMMEND CHOOSING STANDARD SHIPPING FOR GUARANTEED INSURANCE.
We will refund your purchase amount minus any shipping fee as an ONLINE STORE CREDIT. Your store credit will be sent to you via the email/phone number you provided at checkout. Please allow up to FIVE business days for your store credit to be sent to you. If you do not see your store credit code in your inbox after five business days, please check your spam folder. If you still can not find the store code, please contact us via email.
Please let us know your questions or concerns. Our warehouse operation hours are 10:00-7:00 EST on Monday-Friday. Our warehouse is closed on Saturday and Sunday.You can contact us via email at email@example.com
Please allow THREE business days for us to respond to your email. It should not take this long, but is possible.
ANY ITEMS RETURNED TO BLESS OUTSIDE OF THE ABOVE POLICY WILL NO LONGER BE ACCEPTED. CUSTOMER WILL BE RESPONSIBLE FOR PICKING ITEM(S) UP OR PAYING RETURN SHIPPING FEE.
Please address your returns as follow:
Attention Returns Department – Bless Boutique - 511 North Main Street Sylvester, Georgia 31791
THANK YOU FOR YOUR SUPPORT OF BLESS! MAY GOD BLESS YOU!